Blackberry email service recovering, but company says little

Research in Motion’s website made no mention of the system failure
— Research in Motion’s website made no mention of the system failure

Canadian technology company Research in Motion says it has restored mobile email service to most of its eight million Blackberry customers in the Western Hemisphere. The service went offline Tuesday evening due to unspecified technical problems.

RIM’s handling of the outage isn’t looking too good. Not a word about it on their website (up until 11am Wednesday EDT at least), only a recorded message on their telephone line to acknowledge the problem.

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